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Privacy Policy

  • We collect the information / Details provided by you while filling up the form by ordering or registering at the site.
  • All the information and details provided by you ( Client / Customer / Contact Person ) would be used in accordance to Indian respective laws.
  • The Details / information / data provided by you shall not be shared with any external Company or organizations or for any other commercial usage without your written consent. It would be however available to all the divisions / sister concerns / ventures of Webidebi India Pvt Ltd
  • In order to facilitate and smooth the utilization of the services or support and maintain the continuity of a visit & help navigation on the site, we make use of temporary cookies.
  • Editing / Updating / modification / deletion of your data / information / details would be done on your written request only.
  • We ensure the many security measures to maintain the safety of your personal and important information when you place an order or enter, submit, or access your personal information / Details
  • This online privacy policy applies only to information collected through our website and not to information collected offline.

 

GENERAL TERMS & CONDITIONS

1)CHANGE REQUEST MANAGEMENT:

We strictly follow settled technical structure as “scope of work”. During the project development customer may have new requirements. Any such requirement which is not covered in the technical structure (scope of work) will be considered as additional work. In case during the development of project customer provide / discuss additional requirements with developer such discussion may affect the overall time line settled. Once new requirement is captured and understood by developer. WEBIDEBI will log all the change request (provided from customer) and will provide customer an estimation with new time and cost efforts.

2) REQUEST/RESPONSE CYCLE:

WEBIDEBI expects that Client will provide timely input/feedback/approval for presented work/ for all reviews and queries raised during the project execution. It is expected that Client will resolve queries in reasonable time frame. Any delay can result in slippage of the schedule. In such cases where customer will not be able to arrange feedback/response from their side. Customer must have to inform the developer. If due to any reason we do not hear from customer for more than 30 days or (1 month) project will be put on HOLD. If due to any reason we do not hear from customer for more than 180 days or 6 months. Project will be treated as closed.

3) UAT: Client will prepare business scenario and test entire website once WEBIDEBI delivers the website.

4) Documentation The responsibility of creating / updating any other documents / technical documents such as user manuals, online help etc shall be with client and in case if any documentation required, it will be charged extra and will not be part of this contract.

5) WEBIDEBI assumes that Client would provide one project manager and functional expert(s) during Requirement analysis and Knowledge Acquisition phase.

6) Cost does not include cost of BUYING payment gateway, data migration from old/existing site to new site, Content Uploading, content decoration, any form of DATA ENTRY.

7) Cost Estimation is valid for 30 days from the date of proposal has been sent. Then after the cost is subject to be varied as per the change of the company policy & other terms.

8) All the documentation will be provided in English

9) WEBIDEBI will require a lead-time of 1 WEEK to start the project after 1 st payment made by customer.

10) WEBIDEBI may display the project on its portfolio after completion of successful project and may get a credit of the work as developed and designed for the site as a part of this contract unless it has been provided in written.

11) For any circumstances if project needs to be put on Hold / Stop it requires minimum request notice period of 1- 2 weeks along with duration for which request will be addressed by management and final decision on the request will be based on that.

12) All Source code/files will be delivered t o c u s t o m e r or uploaded on the live server once the due payment is made.

13) “CUSTOMER” has to pay for the efforts till the point “WEBIDEBI” has involved its resources for project and No refund will be made by WEBIDEBI in any case for such already invested efforts/resources.

If client has provided the approval on any step of work, then No refund will be made by WEBIDEBI.  

14)
Designing of Logo/letter head/Business cards/pemplats etc is not a part of the Scope unless it is been requested separately.

15) By default the development of website will be done in ENGLISH, if customer want website in any specific language as like Arabic, Spanish, Italian etc ... They must request the same to their sales representative before the settlement of cost. In case customer inform the same during the development of the project, this may introduce additional cost towards total settlement of the project.

 

PRODUCT QUALITY

With a view to providing client work products of high quality, without compromising on timeliness, Quality Processes and Controls will be prepared for the development activity. These Processes and Controls cover all activities from receipt of specifications to delivery of the work product.

 • The following controls are in place to ensure that projects deliver quality products on schedule and within budgets.

 • Contract Reviews to ensure clear understanding and identification of customer requirements, mutual roles, responsibilities and risks.

• Preparation, Review and Approval of Project Related Plans.

 • Team Allocation using Project Management System to ensure the best possible fit between project needs and the available manpower resources.

• Periodic Project Status/Progress Reviews to monitor progress against the plans and take corrective actions where necessary.

• Preparation, Review and Approval of Test Plans to ensure quality of the testing process.

• As part of our Quality Management System, all work is audited and reviewed at various levels.

 

Quality Objectives

• Deliver a product that meets and exceeds client expectations

• No schedule slippage

• No P0 defects are found during the Acceptance testing phase

WEBIDEBI uses following defect classification:

P0 ) Fatal Error. Runtime error occurs which causes the application to crash.

P1 ) No Fatal Error, but functionality differs from the specification.

P2 ) Error wherein the PROJECT works but a degree of inconvenience is caused. Correction is not deferrable and an easy work around exists.

P3 ) Cosmetic errors like navigational errors, object positioning on the screen etc

NOTE :-  If we decide to change our privacy policy, General Terms and Conditions, we will post those changes on this page.


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Our Goal

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Interactively redefined economically affordable website design services whereas

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